Our Programmes
SkillsFuture
Explore opportunities for lifelong learning and to build deep skills that enable you to grow as a specialist – no matter what you do. As you continue to develop the relevant knowledge and skills, the future is wide open because your skills are your most valuable asset. Skillsfuture is a national movement to provide Singaporeans with the opportunities to develop their fullest potential throughout life, regardless of their starting points. Through this movement, the skills, passion and contributions of every individual will drive Singapore's next phase of development towards an advanced economy and inclusive society.
Along with up to 70% funding for courses, learners can also apply their SkillsFuture Credit to offset their course fees. SkillsFuture Credit aims to encourage individuals to take ownership of their skills development and lifelong learning. You can also use the funds in your PSEA to offset the cost of a PSEA-eligible course. Take note that if you’re applying for both SkillsFuture Credit and PSEA to defray the course fee, SkillsFuture Credit will be used for fee payment before PSEA.
For certain employer supported training, companies will be able to offset up to 90% of their out-of-pocket expenses through the SkillsFuture Enterprise Credit (SFEC) scheme for eligible Skills Framework-aligned programme as well as apply for up to $4.50 per hour in absentee payroll support
Scroll down to view our SkillsFuture-eligible programmes below or view all Our Programmes at a Glance
Certificate in International Business Mandarin
Specially designed for individuals who wish to improve their Business ...
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WSQ Diploma in Logistics (Sales and Customer Service)
Sales and Customer Service has an essential role to play in every mark...
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WSQ Diploma in Logistics (Freight Forwarding and Operations)
Freight forwarders should be experts at organizing the tasks required ...
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WSQ Food Services
Increasingly, local food and beverages (F&B) companies are using techn...
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WSQ Diploma in Tourism
Equips learners to pursue careers in the BTMICE industry, from the man...
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WSQ Diploma in Tourism (Venue Management and Operations)
Equips learners to apply essential knowledge and skills pertaining to ...
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Diploma in Translation & Interpretation
Designed for professionals who aspire to increase their versatility to...
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Supply Chain Management
Focused on a more traditional management and business based approach, ...
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Tourist Guide Training Programme (In English or Mandarin)
A comprehensive training opportunity for people from all walks of life...
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WSQ Diploma in Retail (Retail Operations)
Develop business opportunities, manage operational and service excelle...
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WSQ Diploma in Retail (E-Commerce (Omni-Channel))
Gain the managerial and supervisory skills to optimise e-commerce oper...
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WSQ Diploma in Retail (Marketing)
Optimise the marketing activities of an organisation through identifyi...
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WSQ Diploma in Design (Business)
Be equipped with the right skills to incorporate Design Thinking into ...
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WSQ Diploma in Design (Innovation)
Adopt emphathetic design to determine user's needs and wants, facilita...
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Business Mandarin for Banking Professionals
Banking and finance professionals who want to understand more the cult...
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Certificate in International Business Mandarin - Foundation
Designed for learners who wish to build their foundation and acquire t...
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Certificate in International Business Mandarin - Comprehensive
Designed for learners who wish to acquire the necessary Chinese profic...
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Certificate in International Business Mandarin - Reading & Writing
Designed for learners who want to improve their reading and writing sk...
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Certificate in International Business Mandarin - Conversational
Designed for learners who wish to acquire the listening and speaking s...
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Compelling Chinese Copywriting for Social Media
Understand the similarities and differences between Chinese and Wester...
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Business Mandarin Specialising in Finance and Accounting Terms
Participants get to understand China economics and the finance system,...
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Certificate in Supervisory Management
Improve your role as a supervisor and effectively bridge the gap betwe...
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Fundamentals of the Personal Data Protection Act 2020
Understand the Personal Data Protection Act (PDPA), identify possible ...
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Leadership & People Management
A systematic approach to acquire corporate leadership capabilities and...
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Impact of Lao Tzu, Confucius and Sun Tzu on Current Business Philosophies
This programme covers the key themes of the respective philosophers of...
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Applying Sun Tzu's Art of War Strategy in Modern Business
Focuses on the application of Sun Tzu’s Art of War Strategy in modern ...
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Reading a Set of Financial Accounts
Gain an insight to the differences in the financial industry between C...
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China Ready Essentials for Managers and Executives
Pick up skills pertaining to the social and cultural differences betwe...
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WSQ Certificate in Service Excellence
Equip yourself with the resilience to handle challenging situations an...
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WSQ Advanced Certificate in Service Excellence
The WSQ Advanced Certificate in Service Excellence aims to groom servi...
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WSQ Advanced Certificate in Team Leadership
For leaders wanting to refine their strategic skills, the WSQ Advanced...
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Business Negotiation
Learn how to effectively negotiate with Chinese counterparts in a busi...
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Events Planning and Management
Develop, manage and execute event plans according to agreed timelines ...
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Delegates and Participants Management
Manage policies and procedures for the management, registration and en...
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Sponsorship Management
Identify sponsorship requirements and organise activities according to...
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Resource Management
Equips learners to make use of tools and techniques to monitor resourc...
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Project Management
Facilitate brainstorming discussions, encourage idea generation and sh...
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MICE Equipment Management and Venue Management
Develop purchasing, leasing and maintaining equipment service contract...
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Manpower Planning
Conduct project level manpower forecasts to bridge gaps between manpow...
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Workplace Safety and Health Performance Management
Develop Workplace Safety and Health (WSH) inspection plans and review ...
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Managing Stakeholder Expectations
Deliver service excellence that is in line with the organisation’s cus...
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Effective Presentation Skills
Organize your public speaking opportunity with your thoughts in mind, ...
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How to Write a Business Proposal
Participants in this course will learn writing business proposals for ...
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Business Mandarin for Legal Professionals
This course aims to equip legal professionals with the legal terminolo...
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Sales Target Management
Set, analyse and achieve store sales targets to guide sales performanc...
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Customer Loyalty
Manage customer loyalty and retention programmes within the organisati...
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Service Information and Results
Analyse customer data to establish and improve the level of service qu...
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Service Challenges
Develop service recovery frameworks, cascade service recovery procedur...
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Problem Identification
Identify root causes and underlying factors of problems or situations ...
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Process Improvement
Evaluate, report and resolve service shortfalls in line with organisat...
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Understanding Mindsets and Markets of the New China Economy
Understand the present and real impact of China’s current economic tre...
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Gearing Up to be Cross-Culturally Effective
Build knowledge on the cultural similarities and differences in the as...
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Expanding Your Business in China Through Online Platforms
Gain knowledge on China digital marketing and the approach in establis...
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Productivity and Innovation Strategy
Manage systems to evaluate effectiveness of the productivity framework...
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Business Opportunities Development
Identify necessary sources of information, extract applicable informat...
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Brand Portfolio Management
Manage and execute branding features to create impactful point of diff...
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E-Commerce Campaign Management
Develop detailed e-Commerce campaigns, liaise with partners to enhance...
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Social Media Marketing
Evaluate the potential and suitability of social media marketing oppor...
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Order Fulfilment and Returns Processing
Develop, revise and monitor order fulfilment guidelines to be competit...
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Crisis Management
Allocate resources to handle a crisis, identify crisis response and re...
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Write a Business Plan
Learn to write an impressive business plan through systematic approach...
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Apply Basic Negotiation Skills and Techniques
Identify negotiation outcomes and the roles and responsibilities, prep...
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Food and Beverage Inventory Management
Restaurants are more likely to find long-term success if they practice...
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Technology Application and Implementation
Technology has touched every aspect of life, including the food and be...
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Productivity Optimisation for Food and Beverages Operations
Unlike many other industries in process manufacturing, the food & beve...
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Emergency Response Management
Though emergency plans are important for all companies, they may be pa...
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Customer Acquisition and Relationship Management
Trying to understand customer acquisition in any business is probably ...
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Idea Generation and Selection
Facilitate brainstorming discussions, encourage idea generation and sh...
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Analyse Service Quality and Customer Satisfaction to Develop Service Recovery
Develop service recovery frameworks and implement improvement plans to...
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Develop Service Operations
Develop service operation plans to provide excellent service, evaluate...
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Lead Team
Lead the implementation of vision at operational levels within an orga...
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Manage Achievement of Results
Manage the achievement of results - develop team plans, monitor and re...
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Enable People
Support employees to develop their skills and expertise. Identify skil...
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Cultivate Workplace Relationships
Master the skills and knowledge required to cultivate harmonious and p...
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Manage Self
Take stock of yourself in terms of your capabilities as a leader, and ...
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Manage Change
Manage change processes when working with team leaders. It covers inno...
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Adopting Mobile Payment to Seize Chinese Business Opportunities
Overview of the China mobile-payment ecosystem, its different payment ...
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Demonstrate the Service Vision
Recognise the importance of their role in contributing to the organisa...
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Engage in Service Innovation
Understanding the importance of service innovation and the methods and...
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Optimise Performance in Diverse Service Environment
Acknowledge the importance of inclusiveness, demonstrating the use of ...
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Implement Operations for Service Excellence
Understand their role in the service value chain, learn effective comm...
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Role Modelling to Establish Customer Relationship
Learn to develop a role model of your organisation's service vision in...
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Manage Service Operations and Performance
Understand the effective management of resources while being able to m...
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Cultivate and Manage Service Performance
Manage a diverse service environment and improve service performance t...
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Secure Prospect Commitment
Identify and negotiate with potential customers to achieve sales, fina...
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Provide GEMS with a Positive and Professional Image
Equips learners in applying different techniques to serve the diverse ...
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Respond to Service Challenges
Equips learners with the necessary skills and knowledge essential for ...
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Create Customer Experience
Recognise your customers' needs and concerns, display personalised ser...
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Tour Guide Operations
Execute activities required for the smooth running of tour guiding dut...
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Tour Leading Operations
Execute inbound and/or outbound travel operations to ensure smooth del...
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Provide Value-Added Customer Service
Leverage on the available organisation resources when engaging with cu...
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Encourage People
Work effectively in the area of developing team members’ skills. Cover...
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Implement Change
Implement change processes within a workgroup. Identify opportunities ...
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Support Achievement of Results
Achieve results within a limited area of responsibility. Covers interp...
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Support Team
Support and lead a team. Conduct team planning activities, demonstrate
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Develop Self
Addresses the skills and knowledge required to model personal effectiv...
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Build Team Relationships
Build strong and productive work relationships in teams. Covering part...
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Business Studies
Business, management and skill-specific programmes to meet training & development needs of local industries...
China Ready Suite
Develop & deepen your skills in order to be ready for the opportunities arising from the Chinese market...
SkillsFuture
Lifelong learning and build deep skills that enable you to grow in your profession...Corporate Training
SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.
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